Spotlight: The FocIS Group
Join us as we talk with Don Shadrake, CIO of The FocIS Group, a local IT company right here in our great city of Cleveland.
How did your business get its start?
The FocIS Group was founded in 1999 to provide consulting services to customers in the Northern Ohio area. Since then, we have grown to support over 100 customers in Ohio, and continue to expand.
Our support team is skilled in helping clients work with technology to support their business operations and growth. We pride ourselves on our customer service – most of our new business comes from client referrals. We aim to exceed their expectations every day.
The FocIS Group is an affiliate company of The Reserves Network, a regional staffing service for the office, industrial, professional and technical markets. Through this partnership, we also provide remote web and troubleshooting services to customers across the United States.
What makes The FocIS Group unique?
The people here are down to earth, and we all understand how to work with non-technical people. No tech-speak, just plain english and solutions to the problem.
What does Keep It Local mean to your business?
The FocIS Group is extremely proud to be apart of the Cleveland community, and hope we can help grow and support business here in our hometown. We love Keep It Local and all that they do for us and our community.
What is the mission statement The FocIS Group goes by?
Our mission is to provide excellent service and technical advice and to partner with businesses to help them make the best use of technology for communication, growth, and flexibility. We are here to help you, the people, in every way possible!
How long have you been in business?
I have been in Information Technology since before there were PC’s, The FocIS Group has been in business for 20 years.
What do you like most about your job?
Helping people solve problems – being of service is a big reason why we love the work.
What do you like best about working in Cleveland?
There are two things that make working in Cleveland the best; the people here are wonderful, salt-of-the-earth, hardworking folks, who are friendly, funny, and generous – we love the midwest. And second, the cost of living, all kinds of different neighborhoods and shops – it’s a great place to work and live.
More About The FocIS Group
The FocIS Group is The Reserves Network’s Technology Support division. We provide technical help and support for:
– PC Software & Hardware, Troubleshooting, Phone, and On-Site Support
– Network Design, Troubleshooting, Email, Internet, and Wireless Solutions
– Security Systems and Audits, Router and Firewall Setup, Anti-Virus, Anti-Spam, and Anti-Spyware Solutions
– Cloud Hosting of Software, Databases, Email, and Websites
Click HERE to learn more!